Q: What are your hours of operation? A: We are open Monday through Friday 8AM- until 8PM. Our evening hours are flexible to meet patient needs. We are closed on most major holidays. Q:What types of services do you offer? A:OrthoGo Physical Therapy provides care for a wide variety of orthopaedic, bone, joint, muscular and neurological problems including functional assessment and rehabilitation for activities of daily living, industrial and sports applications. Q:Do I need a physician's referral to be seen by a PhysicalTherapist? A:No. Illinois law permits evaluation by a Licensed Physical Therapist without a physician's referral. However continued treatment does require either a referral or a documented medical diagnosis, relating to the problem, along with notification of your physician. Q:Will my insurance pay for my treatments? A:In most cases, yes. It is important that you consult your individual policy for specifics regarding coverage. Q:Do you accept my insurance? A:OrthoGo is an "in-network" provider for several different insurance plans. You may want to consult your plan to determine coverage available to you. If we are an "out-of-network" provider your coverage benefits may vary. In any case we will work with you and your insurance carrier.
Q: Do you accept Public Aid or Illinois "All Kids" insurance plans? A: WE DO ACCEPT Public aid and "All Kids" plans . Q:I was hurt at work. Do you bill Workman's compensation? A:Yes. Once coverage is determined all bills will be forwarded to that insurance provider. Q:My personal injury case is in litigation. Will you bill my attorney? A:Sorry, no. We do not bill attorneys. Each case is judged independently. We will bill the "responsible" Insurance carrier and if necessary place a lien on the case if that is appropriate. In any case a specific patient payment plan will be established and all unpaid charges are the responsibility of the patient. Q: Are there any restrictions for pool use? A: Yes. We ask that each client have good basic bodily hygiene. Also absolutely NO OPEN WOUNDS or clients with INCONTINENCE issues are permitted in the pool.
Q: Is the pool open for public use? A: No. The pool is only available for current Orthogo patients at this time.
Q:Do I need a physicians referral for the PAR Golf Program? A:Only if it is determined that you require Physical Therapy treatment to participate due to a specific problem. However it is always advised that one receive a "clean bill of health" before beginning any exercise regimen. Q:What benefits, as an employer, would I see by utilizing your industrial program? A:Functional Job Analysis tells you what physical abilities are required to perform a specific job. Pre-work Screens make sure a prospective hire can do a given job. Both of these areas plus instructional classes for your employees on safe lifting/ carrying and ergonomics may result in a discounted premium from your workman?s comp carrier. In any case our industrial programs will save you money over all by reducing your employee injury related costs.
Q: How do I get to OrthoGO Physical & Aquatic Therapy?
If you have any other questions or need specific clarification on one of the above areas PLEASE feel free to contact us.
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OrthoGO Physical & Aquatic Therapy 4151 W. Orleans St., McHenry, IL 60050 Phone: 815.344.9727 Facsimile: 815.344.9728 Email: Scott@Orthogopt.com